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Thread: Help tranferring video to my pc?

  1. #1
    Junior Member clungepumper's Avatar
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    Help tranferring video to my pc?

    Hi all,

    Im having trouble moving videos from my s4 to my laptop.

    I can see all the pics that ive taken, and can move them fine, but for some reason I can't see any of the videos. Ive tried changing the file type shown, and looked through all the folders but I still can't find them! Ive checked the phone memory and the sd card.

    Does anybody know why I wouldn't be able to see the files to move to my laptop?

    They are definitely on the phone somewhere, because I can watch them on my phone, I just can't fid them to move to my laptop.

    If anyone can it would be much appreciated!!!

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  3. #2
    Super Moderator Frederuco's Avatar
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    Welcome to the forum!

    Complete shot in the dark here because I do not have an S4 myself, but try going to Settings - Storage - Menu Button (3 dots in top right) - USB Connection - MTP
    Me thinks that it is a PTP now as you can only see photos.
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    Super Moderator Leeshor's Avatar
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    I'm using DropBox to automatically upload them to the cloud if that helps. Otherwise I can't understand why you can't see them. Though I have found that I'm not a big fan of Kies, it should transfer them to your PC as well.
    jspradling7 likes this.
    SGS3 SGH-i747 / SGS4 (32GB) SGH-i337 on AT&T - and LG Optimus G Pro

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    Junior Member clungepumper's Avatar
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    Thanks for the quick replies and suggestions.

    I couldn't find the usb settings, so im giving dropbox a go now, hopefully it will work, i'll be sure to post the results lol.
    Leeshor likes this.

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    Junior Member clungepumper's Avatar
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    Dropbox seems to work fine. Thanks for the suggestion.

    I still haven't figured out why the videos are not showing when I connect my phone to my laptop. But hey, I have a solution that works, so I guess im happy for now

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    Senior Member Beer Goggles's Avatar
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    Quote Originally Posted by clungepumper View Post
    Thanks for the quick replies and suggestions.

    I couldn't find the usb settings, so im giving dropbox a go now, hopefully it will work, i'll be sure to post the results lol.
    The USB option only shows up when you are actually connected to USB.
    S4 SGH-I337, 32 GB, Black, AT&T, 64 GB SD

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    Senior Member Gremlin's Avatar
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    As Beer Goggles, mentioned, usb connections shows up only when you have a usb cable is plugged in. You might not have fully inserted the cable? I would recommend AirDroid app (it is free) I use it to transfer files (audio and media) between my laptop and phone

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