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Thread: Duplicate contacts

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    Junior Member Lori's Avatar
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    Duplicate contacts

    I am having trouble joining duplicate contacts. One shows their phone/contact info, while the other is has their Facebook link. How can I join these two contacts into 1?

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    Senior Member Beer Goggles's Avatar
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    Go to the contacts page (from list of contacts).
    Hit the menu button (lower left).
    Select "Join contact".
    jspradling7 likes this.
    Galaxy Note 4, White, AT&T, 128 GB SD

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    Junior Member Lori's Avatar
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    I've done that. Pop up message "Contacts Joined", however....2 are still listed in my main contacts. 1 with personal info, the other with Facebook icon.

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    Super Moderator macuser's Avatar
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    open a contact you want to join, touch the space below connection, select join another account at the bottom
    stock at&t s4.

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    Senior Member Beer Goggles's Avatar
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    Quote Originally Posted by macuser View Post
    open a contact you want to join, touch the space below connection, select join another account at the bottom
    Won't that just allow a third contact to be joined?
    Galaxy Note 4, White, AT&T, 128 GB SD

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    Senior Member Beer Goggles's Avatar
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    Quote Originally Posted by Lori View Post
    I've done that. Pop up message "Contacts Joined", however....2 are still listed in my main contacts. 1 with personal info, the other with Facebook icon.
    My "joined" contacts just show up as one. I don't see any settings that talk about this either.
    Is one of these contacts on the SIM card. Mine are all in Google (except the Facebook ones that are joined).
    Galaxy Note 4, White, AT&T, 128 GB SD

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    Junior Member Lori's Avatar
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    No luck with this suggestion either.

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    Junior Member Mary Jo E's Avatar
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    I have this same problem. From what I can tell, the problem originates because I imported my old phone contacts, and I also have Google and AOL (!) contacts in there. So some people show up four or more times with different cross information. Sometimes I can link them, sometimes I cannot. I'm still trying to figure it out but I think I may need to separate the internet-added contacts from the old phone-added contacts and then manually enter them. Seems like a lot of work but I have not yet figured out a better way.

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    Senior Member Leeshor's Avatar
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    It is a lot of work. I went through that myself, but not quite as many as some have said they had problems with. I got it all corrected but only by going to Google Mail on the WEB and deleting the ones I didn't want.
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    Junior Member SueC56's Avatar
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    Conflicts?

    Quote Originally Posted by Lori View Post
    I am having trouble joining duplicate contacts. One shows their phone/contact info, while the other is has their Facebook link. How can I join these two contacts into 1?
    Would it have anything to do with conflicting information in the contacts? Inquiring minds want to know.

    SueC56

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