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  1. #1
    Junior Member cruhnke's Avatar
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    My phone won't download MMS.

    Every time I receive a picture message, the messaging system freezes and it won't even open.
    I download the Go SMS Pro app and the picture still won't download.
    Any suggestions as to what's wrong or what I can do to fix it?
    Thanks.

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  3. #2
    Senior Member Miller6386's Avatar
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    What carrier are you with? Have you tried clearing data and cache for messaging

  4. #3
    Junior Member cruhnke's Avatar
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    I'm on Sprint.
    And no, how do I do that?

  5. #4
    Super Moderator ggrant3876's Avatar
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    Quote Originally Posted by cruhnke View Post
    I'm on Sprint.
    And no, how do I do that?
    Menu>settings>more>application manager>select the messaging app your using>clear the data and cache and reboot.


    Note 3 - DARTHSTALKER NOTE3 ☆ | VERSiON 7
    LG-G3 Rooted TWRP'ed
    NotePro 12.2 64Gb

  6. #5
    Senior Member Gremlin's Avatar
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    Well I have to turn wifi off and once I am on 3g/4lte, i see the picture downloaded. After that I turn wifi back on.. No idea what else to do...Give that a try first...

  7. #6
    Junior Member cruhnke's Avatar
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    Thanks so much all of you!
    I did all that you said and I can download MMS now.
    Thanks again!

  8. #7
    Senior Member Miller6386's Avatar
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    Quote Originally Posted by Gremlin View Post
    Well I have to turn wifi off and once I am on 3g/4lte, i see the picture downloaded. After that I turn wifi back on.. No idea what else to do...Give that a try first...
    Are you on Verizon? I know the S3 had an issue with the 4G/wifi handoff. Looks like it carried over to the S4 for some.

  9. #8
    Senior Member Gremlin's Avatar
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    Yes I am on VZW. go figure!

  10. #9
    Senior Member Miller6386's Avatar
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    Quote Originally Posted by Gremlin View Post
    Yes I am on VZW. go figure!
    Yeah that is a lovely issue with the vzw/TW conflict on top of other things.

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