Helium is what I used when I did an FDR a few months back and worked really well. Link: https://play.google.com/store/apps/d...shikdutta.back
in a related topic I've tried downloading Kies ver 3 five or six times now on my Mac. It downloads the file as kiesmac.pkg but then nothing happens and I can't find it on my mac. When I run the older ver 2 kies it says it won't support my device (S4)
Although Kies indicated that it was backing up ALL of the information that I asked it to - including settings, apps and more - it restored only videos, music and contacts. I have a defective S4; it will not connect to any network. (It indicates it's in Airplane Mode, and won't exit Airplane Mode.) T-Mobile shipped a "new" one. I backed up my old one, then tried to restore to the new one. Because I can't get online with the old phone, I can't download My Backup Pro to it, as suggested in this forum.
By the way, this is the second time in less than a year that I've had this Airplane Mode problem - this will be my third unit. Is this a problem with S4s? It never happened to me on my S3, and it makes me wary to move to the S5.
Cheetah Mobile’s CM Backup is a fairly popular and highly rated backup solution in the Play Store. It doesn’t backup applications, but it will backup contacts, messages, call logs, bookmarks, calendar info, alarms, and user dictionaries. Unlike most, CM Backup is a cloud solution so you’ll be backing up to their cloud and restoring from there. This makes it easy for cross-device restoring. It also includes a website that you can view and manage your backups.
Last edited by royeecio; 05-24-2016 at 08:35 PM.
To get a phone data management tool like android assistant, I think you can use it to backup your phone, airdroid can be a nice choice, and Helium is also good.
Last edited by Gellea; 10-16-2016 at 07:54 PM.
I tried both Samsung Kies and Smart Switch to backup my phone but both of them failed to detect it. Then I downloaded two software and one worked quiet fine to backup data on the phone. Here is a demo tutorial on how to transfer android sms to computer. It also works for contacts, photos, and other file transfer.
Last edited by lioncocoz; 04-05-2017 at 09:23 PM.