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  1. #1
    Junior Member tenlbham's Avatar
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    Can't get photos to import to Picasa

    I've had my SPH-L720 for a couple of months now, and I can't seem to import pictures/videos from it using Picasa 3 on my Win 8 laptop. Picasa recognizes a small fractions of the pictures taken and imports them, but the rest in the same picture folder (SPH-L720\Card\dcim\Camera\) aren't seen by Picasa. Has anyone else experienced this or would be able to suggest a better picture management app for importing everything from the phone to my laptop?

    Thanks!

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  3. #2
    Junior Member mldewey's Avatar
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    Same issue with me. Picasa saw one video and now see no valid images or videos on my phone (in MTP or PTP). Everything (Windows built in image capture, Playmemories Home, file browser, etc.) else see it fine. I uninstalled the drivers and re-installed them. Uninstalled Picasa...that didn't work either. A workaround is to import into another folder using built in import and then import into Picasa but that kinda sucks. My Samsung II worked fine.

  4. #3
    Junior Member tenlbham's Avatar
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    Thanks for the reply, I ended up "importing" by copying the Camera folder from the phone to my harddrive then "importing" to Picasa from there. It works, but it's an unnecessary extra step.

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