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  1. #1
    Junior Member Rangen4life4's Avatar
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    Swipe to unlock is broken

    I just recently bought the Galaxy S4 which is my first android phone and I love it. The only issue is that my swipe to unlock keeps breaking. Sometimes it randomly just stops letting me unlock my phone unless I go to my notifications and then change my lock settings to something else like the pin and then back to swipe to unlock. My screen isn't broken or cracked. All of my lock screen widgets work just fine and when I do get my phone unlocked there are no issues.

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  3. #2
    Super Moderator Leeshor's Avatar
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    Welcome to the forum,

    Some apps and/or functions, require a minimum of PIN security be enabled. One possible reason might be if you use Exchange for your mail.
    SGS3 SGH-i747 / SGS4 (32GB) SGH-i337 on AT&T - and LG Optimus G Pro

    Printing and file transfer tips
    WiFi connection tips. (modified 7/26/13)
    Current Adobe Flash Player for the S4 - direct download 11.1.115.81 2/10/14

  4. #3
    Junior Member Rangen4life4's Avatar
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    Why would that cause it to randomly break swipe to unlock? For the most part swipe to unlock works, but then randomly it just stops working. When I swipe to unlock the little lock bubble sits in the middle of the screen and doesn't expand like normally when unlocking. Like I said the only way I found to fix it is by changing my lock screen settings, but who wants to do that several times a day?

  5. #4
    Super Moderator Leeshor's Avatar
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    You didn't mention Exchange so I assume you aren't using it. In that case there might be a service for the lock screen that has a bad cache. There are quite a few services that could control that based on looking at the list of services. Try installing Clean Master from the Google Store to see if it clears things up.
    SGS3 SGH-i747 / SGS4 (32GB) SGH-i337 on AT&T - and LG Optimus G Pro

    Printing and file transfer tips
    WiFi connection tips. (modified 7/26/13)
    Current Adobe Flash Player for the S4 - direct download 11.1.115.81 2/10/14

  6. #5
    Junior Member mikka's Avatar
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    Same problem

    Quote Originally Posted by Leeshor View Post
    You didn't mention Exchange so I assume you aren't using it. In that case there might be a service for the lock screen that has a bad cache. There are quite a few services that could control that based on looking at the list of services. Try installing Clean Master from the Google Store to see if it clears things up.
    I'm new to this forum and having the same unlock problems. I installed clean Master but not sure what to do next. Any suggestions?

  7. #6
    Super Moderator Leeshor's Avatar
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    Quote Originally Posted by mikka View Post
    I'm new to this forum and having the same unlock problems. I installed clean Master but not sure what to do next. Any suggestions?
    I assume you did all the cleaning that Clean Master could do? Go to settings - more - security - device administrator and see what has control of your security,
    SGS3 SGH-i747 / SGS4 (32GB) SGH-i337 on AT&T - and LG Optimus G Pro

    Printing and file transfer tips
    WiFi connection tips. (modified 7/26/13)
    Current Adobe Flash Player for the S4 - direct download 11.1.115.81 2/10/14

  8. #7
    Junior Member Rangen4life4's Avatar
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    Only Samsung Kies

  9. #8
    Super Moderator Leeshor's Avatar
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    Probably Kies air. Check to see if it's running on your PC. Go to the apps in settings -0 all and find Kies and kill it, with fire. (never liked Kies anyway)

    I think we're getting somewhere now......
    SGS3 SGH-i747 / SGS4 (32GB) SGH-i337 on AT&T - and LG Optimus G Pro

    Printing and file transfer tips
    WiFi connection tips. (modified 7/26/13)
    Current Adobe Flash Player for the S4 - direct download 11.1.115.81 2/10/14

  10. #9
    Junior Member Rangen4life4's Avatar
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    I really think that you're looking in the wrong direction, but I removed kies admin rights so we'll see. I can set it to no unlock screen and there are no issues. It's only swipe to unlock
    Last edited by Rangen4life4; 07-26-2013 at 08:16 PM.

  11. #10
    Junior Member Rangen4life4's Avatar
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    Still having this issue

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