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  1. #1
    Junior Member TM2703's Avatar
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    Unhappy Broken screen... cant access data :(

    Hi!

    I am new to this and hope some one will be able to help me.
    I have a Samsung Galaxy S4 and i have broken the screen (not just the front sheet the whole thing and now the LED conection will not let me use the touch screen) because of this i cannot unlock the phone using my pin or swipe so i cannoy access any data on the mobile. I am wanting to transfer all my numbers and photos from the phone to the laptop but becuase i cannot unlock it i cannot see the data on any other device. If any one is able to help me with this that would be fantastic as it is driving me insane !!

    Thanks in advance

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  3. #2
    Senior Member raddison0264's Avatar
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    There are repair shops that can replace a broken screen, so you can use the phone normally afterwards.

    If you didn't buy extra warranty/insurance, though, it'll cost $200-350, depending on what shop you use, according to others who have written on this forum about similar repairs.
    -Rich
    An engineer thinks the glass is twice as big as you needed
    Galaxy S4 (Hyperdrive) - Nexus 7 (CleanROM) - Droid Charge (Tweaked ROM, Lazarus kernel)
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  4. #3
    Junior Member TM2703's Avatar
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    Thanks... i was hoping just to get the data off the phone at the moment. I took the phone into a store and they said it would be 160 for the new screeen as i have to buy the full thing. I have looked on ebay and they are about the same price so its not any cheaper to try and do it my self.

  5. #4
    Super Moderator Rayhodge02's Avatar
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    I believe you DO have to unlock(pic/code) for your computer to see whats on your phone-I'm not sure what you can do....

  6. #5
    Super Moderator Danvee's Avatar
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    Photos might be able to be retrieved using this method...
    http://forums.androidcentral.com/t-m...ieve-data.html

    Contacts should be synced with Google, so they're not lost.
    Other data may require the alternate methods in the above link.

  7. #6
    Junior Member TM2703's Avatar
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    Thanks for that just having a read through now think there are some good tips.

    doesnt appear its just me with this issue x

  8. #7
    Junior Member JoannePark's Avatar
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    I found the perfect way to resolve this issue. Samsung has software called Smart Switch that can be used to backup your device. I had a Samsung Galaxy S4 whose screen was completely black. I wasn't able to do anything. I downloaded Smart Switch from Samsung, installed the software and connected my phone to my PC via USB. Smart Switch saw the phone, downloaded the driver and immediately gave me the ability to backup all data and applications from my device. This data could then be transferred to a new device.

    More information go to: How to recover data from Samsung Galaxy with broken screen
    Last edited by JoannePark; 04-28-2017 at 02:51 AM.

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