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  1. #1
    Junior Member shanee33's Avatar
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    samsung s4 won t turn on

    My S4 won t turn won. I tried to hold the Volume Up+Home+Power but nothing. Pulled out the battery , charged it to computer but nothing. Is there any other way to factory reset it because the combination volum up, home and power button won t work.
    I will really appreciate an answer.

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  3. #2
    Super Moderator Leeshor's Avatar
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    Welcome to the forum

    If those buttons won't work and you can't turn it on you can't reset. My suggestion, do a battery pull for at least 5 minutes then use the charging cable to connect to a running PC for SEVERAL hours, then try a long press of the power button. Don't let the PC sleep.
    SGS3 SGH-i747 / SGS4 (32GB) SGH-i337 on AT&T - and LG Optimus G Pro

    Printing and file transfer tips
    WiFi connection tips. (modified 7/26/13)
    Current Adobe Flash Player for the S4 - direct download 11.1.115.81 2/10/14

  4. #3
    Junior Member shanee33's Avatar
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    Quote Originally Posted by Leeshor View Post
    Welcome to the forum

    If those buttons won't work and you can't turn it on you can't reset. My suggestion, do a battery pull for at least 5 minutes then use the charging cable to connect to a running PC for SEVERAL hours, then try a long press of the power button. Don't let the PC sleep.
    I pulled the battery for a couple of hours, connected to the pc and leaved it. I also tried to connect it to the Pc without putting the battery. It won't work. Is the second time when stop, first time it turned on after connecting to Pc but now he doesn't want to.

  5. #4
    Super Moderator Leeshor's Avatar
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    Sounds like a faulty phone. Get it returned or an RMA
    SGS3 SGH-i747 / SGS4 (32GB) SGH-i337 on AT&T - and LG Optimus G Pro

    Printing and file transfer tips
    WiFi connection tips. (modified 7/26/13)
    Current Adobe Flash Player for the S4 - direct download 11.1.115.81 2/10/14

  6. #5
    Member sidewinder2180's Avatar
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    If you have a best buy near you. You could take it there and go the the samsung store and ask them for help. They might be able to do somthing.

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