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Thread: New text messages doesn't show name, only show "Messaging, New Message".

  1. #11
    Junior Member raw50's Avatar
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    i have a similar problem.. however I don't want to preview the message.. just want to know who the message is from before I open it..... instead of seeing "new message". anybody... help-this is driving me crazy. I called the carrier and samsung.. no help

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  3. #12
    Junior Member raw50's Avatar
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    Quote Originally Posted by Rayhodge02 View Post
    Maybe a factory reset, but before you do that try rebooting your phone and test sending a message
    having same problem... how do i do a factory reset?

  4. #13
    Senior Member jspradling7's Avatar
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    Settings-Accounts-Backup and reset-Factory data reset

  5. #14
    Super Moderator Danvee's Avatar
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    Ti *
    To perform a factory reset, follow these steps:
    *
    Back up all data on the internal memory.
    From any Home screen, tap the Menu key.
    Tap Settings.
    Tap the Accounts tab.
    Tap Backup and reset.
    If desired, tap Automatic restore to clear the check box.
    If desired, tap Back up my data to clear the check box.
    Tap Factory data reset.
    Tap Reset device.
    If you have screen lock turned on, enter your PIN or password. Tap Continue.
    Tap Delete all.*
    *
    *
    Factory reset with hardware keys:
    *
    Back up all data on the internal memory.
    Turn off the device.
    Press and hold the following three buttons at the same time:

    Volume Up key
    Home key
    Power key.

    When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and the Home key.
    When the Android System Recovery screen appears, release the Volume Up and Home keys.
    Press the Volume down key to highlight 'wipe data / factory reset.'
    Press Power button to select.
    Press the Volume down key to highlight 'delete all user data.'
    Press Power button to select and start the master reset.
    When the master reset is complete, 'Reboot system now' is highlighted.
    Press the Power key to turn the restart the device.

    Videos using an AT&T S4

    *


  6. #15
    Junior Member partenoboy's Avatar
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    I have the same problem and it is very annoying. I do not want the preview but only the name of the sender. On the S3 there is an option on message setting, but it disappear on the S4. Any suggestions?

  7. #16
    Junior Member anneakagwen's Avatar
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    I have the same problem, I have gone from Iphone 5 to S4 this weekend and I miss this feature, I don't want the message previewed - just the name shown before I open the text.
    Seems odd if the S3 allows it but not the S4?

    Its all a bit new to me as I have been an Apple user for a lot of years - finally gone to the other side! LOL
    Anne

  8. #17
    Junior Member bxrshrt's Avatar
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    Im just a new S4 user too. I think this is the solution to the previewed sms on the home screen. Just go to your Messaging then press Menu select Settings look for the Notification Setting and remove the check on Preview Message.

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