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Thread: [Solved] Error 491 (cannot download or update nothing in google play)

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    Junior Member padrecovsky's Avatar
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    [Solved] Error 491 (cannot download or update nothing in google play)

    First of all, heelo to everybody.

    I'm only posting this, because I did not found this anywhere with the search and I also tried everything I saw while searching for everything on Google.
    I tried the account deleting, uninstaling the google play update and I also deleted the cache and the data from Google play.

    Any other suggestions? This is driving me mad.
    Have been an android user for some years now and this is the first time this has ever happened to me, it's my third android phone and this error is new to me

    Thanks in advance for any helpful suggestions.

    Cheers
    Last edited by Leeshor; 06-27-2013 at 06:26 AM.

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  3. #2
    Super Moderator Leeshor's Avatar
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    If you use a PC to log into the Google Play store and select an app, do you see your device listed as compatible, (or do you see it listed at all), on the left side.
    SGS3 SGH-i747 / SGS4 (32GB) SGH-i337 on AT&T - and LG Optimus G Pro

    Printing and file transfer tips
    WiFi connection tips. (modified 7/26/13)
    Current Adobe Flash Player for the S4 - direct download 11.1.115.81 2/10/14

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    Junior Member padrecovsky's Avatar
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    Quote Originally Posted by Leeshor View Post
    If you use a PC to log into the Google Play store and select an app, do you see your device listed as compatible, (or do you see it listed at all), on the left side.
    Yes, it appears as compatible on the left side.
    Even for updates it still gives me the error 491.

    I read somewhere to uninstall the updates for google play, I did it and the problem persists!

    Cheers

  5. #4
    Super Moderator Leeshor's Avatar
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    Are you by any chance rooted? I suggest you go to settings - accounts and delete the Google account. Do a reboot and add the account back in. It won't harm the phone and could correct the problem.
    macuser likes this.
    SGS3 SGH-i747 / SGS4 (32GB) SGH-i337 on AT&T - and LG Optimus G Pro

    Printing and file transfer tips
    WiFi connection tips. (modified 7/26/13)
    Current Adobe Flash Player for the S4 - direct download 11.1.115.81 2/10/14

  6. #5
    Junior Member padrecovsky's Avatar
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    Quote Originally Posted by Leeshor View Post
    Are you by any chance rooted? I suggest you go to settings - accounts and delete the Google account. Do a reboot and add the account back in. It won't harm the phone and could correct the problem.
    It works. Thank you very much.
    I had done that previously but I had never rebboted it.

    Thanks a lot.

    Cheers
    Leeshor and JSM9872 like this.

  7. #6
    Super Moderator Leeshor's Avatar
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    Always happy to see a plan comer together. Glad it's working.
    SGS3 SGH-i747 / SGS4 (32GB) SGH-i337 on AT&T - and LG Optimus G Pro

    Printing and file transfer tips
    WiFi connection tips. (modified 7/26/13)
    Current Adobe Flash Player for the S4 - direct download 11.1.115.81 2/10/14

  8. #7
    Administrator smalltowngirl13's Avatar
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    Welcome aboard and it is great to see that you have resolved your issue!

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    Super Moderator JSM9872's Avatar
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    Welcome to the site @padrecovsky!! I am glad to see that @Leeshor was able to help you with your issue

  10. #9
    Junior Member padrecovsky's Avatar
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    Glad to have found this.
    Problem solved in less than an hour. Great.

    Thanks for the warm welcome
    JSM9872 likes this.

  11. #10
    Super Moderator ggrant3876's Avatar
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    Quote Originally Posted by padrecovsky View Post
    Glad to have found this.
    Problem solved in less than an hour. Great.

    Thanks for the warm welcome
    Welcome to the forum and glad your issues are resolved.


    Note 3 - DARTHSTALKER NOTE3 ☆ | VERSiON 7
    LG-G3 Rooted TWRP'ed
    NotePro 12.2 64Gb

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