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  1. #1
    Junior Member pilotwms's Avatar
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    Cant copy or move S4 internal memory to SD card

    I guess the title says it all. I can NOT copy or move any file(s) FROM the phone's internal memory to the SD card. However, I can do it VIA THE PC...but not thru the phone file program. It gives an error of "Moving failed" or "copy failed". From the SD card TO the phone's memory works ok. Weird, isn't it?!?!?

    I've rebooted phone...removed/inserted SD card...


    Any ideas??!

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  3. #2
    Senior Member Gremlin's Avatar
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    you probably might have to format the sdcard ?? Or see if it works fine on a pc (not through the phone) use an adapter and see if it does the same thing.. sdcard might be bad..

  4. #3
    Junior Member pilotwms's Avatar
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    The card works just fine from inside the sd slot within the pc. Noooooo problems there.

  5. #4
    Senior Member Gremlin's Avatar
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    I have not received my sdcard yet... Is there an option in settings, -> more -> storage .. Way bottom and see if there is a erase or format sdcard and try that to see if it fixes it. Do you have spare sdcard to try?

  6. #5
    Junior Member justandra's Avatar
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    I just purchased my phone yesterday and today installed a SD card and it works fine. I only put photos, music & videos and everything went fine and I still have most of my phone hard drive.

  7. #6
    Junior Member pilotwms's Avatar
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    When I first purchased my phone and SD card, it was fine as well. My problem started about a month later. Hopefully, you will not the same problem as I.

  8. #7
    Junior Member Paris1982's Avatar
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    I just figured this out. In order to transfer your photos from your internal memory to your memory card 1) In your apps there is a folder labeled "my files," open that, 2) go to "all files" 3) go to "Device storage" 4) find your pictures (mine were in "pictures" and in "downloads"), 5) select the pictures you want to transfer, you can also click on the menu, the 1/2 page at the bottom of the phone and "select all" 6) at the top of your phone in the right corner you will see 3 lines with an arrow off to the right, click it and select copy 7) select SD memory card 8) pick the folder you want them to go into "DCIM" 9) open the Camera folder 10) at the top right corner of your phone you will see "Paste here," click that and you are done.

  9. #8
    Junior Member sparky007's Avatar
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    Had the same problem on my s4 4.3. You need to reformat sd card then connect it to Kies and update firmware. That's what worked for me.

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