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Thread: Download Help

  1. #1
    Junior Member jeffreyp's Avatar
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    Download Help

    OK, so four of us, me, my wife, daughter and son-in-law all have the s4. I'm unable to download the same apps as they are. I get the unable to download to phone or card.

    Any idea what i'm doing wrong?

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  3. #2
    Senior Member Leeshor's Avatar
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    Welcome to the forum,

    I don't know what your account status is with Google, same account, different account? Log into your account with a WEB browser and see if when you find one of those apps that it shows YOUR phone as being available to install it.

    If all else fails, remove the Google account, restart then add the account back in again.
    Samsung Galaxy S 10.5 - SGH-i337 on AT&T - and LG G4

    Printing and file transfer tips
    WiFi connection tips. (modified 7/26/13)
    Current versions of Android don't support Flash player, try Puffin or Flashfox as an alternative browser.

  4. #3
    Junior Member jeffreyp's Avatar
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    Quote Originally Posted by jeffreyp View Post
    OK, so four of us, me, my wife, daughter and son-in-law all have the s4. I'm unable to download the same apps as they are. I get the unable to download to phone or card.

    Any idea what i'm doing wrong?
    Account status seems to be OK. It shows Installed on the web site (google play) but I can't get it on my phone. Again, I'm sure it's user error but not sure what kind of user error.

  5. #4
    Senior Member Leeshor's Avatar
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    If it says it's installed on YOUR phone, unless you uninstalled it at some point it should be there and maybe you just haven't found it. All the apps should be displayed in the app drawer, the bunch of little squares lower right home screen.
    Samsung Galaxy S 10.5 - SGH-i337 on AT&T - and LG G4

    Printing and file transfer tips
    WiFi connection tips. (modified 7/26/13)
    Current versions of Android don't support Flash player, try Puffin or Flashfox as an alternative browser.

  6. #5
    Junior Member jeffreyp's Avatar
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    Trying Again

    Quote Originally Posted by Leeshor View Post
    If it says it's installed on YOUR phone, unless you uninstalled it at some point it should be there and maybe you just haven't found it. All the apps should be displayed in the app drawer, the bunch of little squares lower right home screen.
    OK, so I misspoke a bit in the other posts, forgive me.

    When I go to play store>my apps, they show as installed. On my phone they're there but I have to hit install first (Screenshot 1). When I do, I get the message in Screenshot 2. Again, the wife and son-in-law can download them and I can't. Not sure the issue as it appears I have more than enough memory on the card if not the phone itself.

    Many thanks.
    Attached Images Attached Images

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    Junior Member ahdiyeh32's Avatar
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    How can fix com.procces.android.app has stopped

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    Super Moderator Danvee's Avatar
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    http://www.androidpit.com/en/android...-stopped-error

    As a start.

    A screen shot might help...

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